QI on customer service in the UK
David Mitchell, Alan Davies and Phill Jupitus on customer service in the UK.
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I always think of David Mitchell's perspective on it. www.youtube.com/watch?v=E9PS... I honestly loved Finnish customer service, which is that there isn't any. The ideal cashier interaction in Finland is that neither of us have to so much as say a word or even look each other in the face.
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