Why Self-Checkout Is No Longer Profitable for Retailers

Self-checkout stations were once a retail innovation, promising cost savings, shorter lines, and a smoother shopping experience. But today, retailers are rethinking their strategies as these machines reveal hidden costs and operational issues. From high installation and maintenance expenses to rising theft rates and frustrated customers, self-checkouts have brought unexpected challenges. This video dives into why self-checkout may no longer be as profitable as once believed, exploring if this technology will evolve or fade away in favor of human interaction. #ShaunR